Is your machine down? Are you needing to schedule a service visit?
When you contact us for service, support, or parts, you will need to send an email to support@zfymachine.com so we can better assist you.

Do you have a custom part / toolings or have a question for our parts / toolings team, please send an email to service@zfymachine.com

Actually, We have a lot of standard machine tools in stock in order for faster delivery, and they can be shipped within 3 days once confirmed the order. For mass production, the lead time is 15-25 days. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases, we will try to accommodate your needs. In most cases, we are able to do so.

Of course, we can provide most documentation including Certificates of Analysis /Conformance; Product quality certificates; BL; CO, and other export documents where required.

Yes, we always use high-quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature-sensitive items. Specialist packaging and non-standard packing requirements are provided by us for free.